(08) 9379 1944
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Care from a little distance. Touchpoint is our response to the COVID-19 Pandemic and provides physical distance support network to older Australians.


Keeping in touch

The TouchPoint Team is here to support older Australians who are physically isolated as a result of the COVID-19 pandemic.

TouchPoint is a ’friendship by phone’ service where our team of staff keep in regular contact with our existing clients and help new people find the support they need. Being apart doesn't have to mean being alone.

Here's what to expect as part of this service;

Friendship by phone: It really is as simple as it sounds!! Our clients are just loving getting a phone call from a friendly voice, offering time for a chat, to talk about their family, their iso-life and to see if we can help in anyway.

Snail mail, filled with love: We are going old-school and writing encouraging notes on postcards to send to clients at home or in residential care facilities.

Isolation boredom busters: Games, books, puzzles, magazines and/or newspapers delivered direct to the door. We are compiling these care packs to alleviate physical isolation by combining a book, a puzzle and some magazines to deliver to the front porches of our clients.

Transport to necessary appointments, in safety: We are here to continue to serve our clients by getting them to vital appointments.

Shopping By List on your behalf: We are providing 'Shopping by List' for our clients to ensure that they stay safe at home but still get everything they need and want.

Other Services: We can also help you navigate to receive other services such as domestic assistance and home and garden maintenance through our teams.

Want to get involved?

Select the option that applies to you.

How you can help us

In times of crisis, people come together. Although we can't all be physically near, we can still help each other!

Comfort Calls

Lend a friendly ear and some support to a lonely stranger in this time of social distancing

Driving / Deliveries

Drop off much needed groceries, medications and meals to those in isolation


Let others know about the Touchpoint program. Do you know someone we can help?


Create lasting friendships with fellow volunteers and the community.

Popular Questions

Do I need special qualifications?

Not at all! We will contact you to ensure you are suitable for the position, but no qualifications are necessary to help us out.

I would love to help - how do I get involved?

We would love to hear from you! Call us on (08) 9379 1944 and speak to our Volunteer Coordinator or complete the form below.

Register your Interest

Need more information or ready to take the leap? Please complete the form below and a Touchpoint team member will respond within 5 business days.

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How we can help you

Being apart doesn't have to mean being alone. Here at Touchpoint, we care from a little distance!

Regular Check-ins

A friendly chat over the phone as often as you need, to say hello and see if we can help in any way.

Home Shopping

We can shop for groceries and more on your behalf, delivering them direct to your door.


Need to get to an important appointment? Let us get you there and back, safely.

Popular Questions

Can I nominate a neighbour / acquaintance for this program?

If you believe they would benefit from our Touchpoint program, then we would love to reach out. Read the section below for more info on this.

Do I have to wait for a call, or can I call you?

No, you don't have to wait for us! We are here for you, ready to chat - just give us a call on (08) 9379 1944 and ask for the Touch Point team.

What is the cost?

Free delivery on food shopping, you just pay for the food (call us on 9379 1944 or more details and delivery days).

Applying on someone else's behalf

You may be aware of a friend or family member that needs an extra helping hand right now that you're simply not able to care for fully due to your own circumstances. In these cases, we would ask that you send your loved one our phone number or this web page to contact us for themselves as a first option, or obtain their permission to complete the form below on their behalf.

If, however, you don't know your nominated person well enough (you may be a well-wishing neighbour) or are unable to gain permission but believe they need assistance, you can print out our flyer to leave in their door (or tucked under the mat) or call us directly on (08) 9379 1944.

Download Printable PDF

Apply for Touchpoint

Complete the form below and we will give you a call as soon as we can to say hello and get to know how we can best help you. (We are only available to call on weekdays)

Thank you! We'll be in touch shortly.
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